Picture this: Your business is expanding. Your sales have grown more in the last month than in the previous three quarters of the year. While analyzing your sales data, you stumble upon a gold mine: you discover a growing number of customers from French-speaking areas. Last year, about 15% of your customers were from France, […]Continue Reading
Outsourcing has been around for decades and is firmly rooted in the global economic landscape. And as the world becomes even smaller through the digital transformation of entire industries, it is nearly impossible to picture a future without outsourcing. Current State and Future Directions Technological developments are radically transforming the way businesses work and have […]Continue Reading
Receiving customer feedback is unavoidable when doing business. Positive reviews help your company look competent and reliable. But no matter how hard you try, you can still have one bad review that could potentially tarnish everything you’ve worked hard on. Don’t let the negative customer feedback get to you. Instead of finding ways to avoid […]Continue Reading
The speed of response time to a customer service request is a significant indicator of how good customer service is. With the technology available to resolve inquiries within a short period, a customer will no longer feel that their concern is forgotten. Make your customer feel that you value their time and feedback, especially if […]Continue Reading
Please let us know how we can help by filling out the form, and you’ll hear back from us within 24 hours.